Cultural Care Login

Video demonstration and instructions on how to use the Cultural Care Login:

Follow These Steps to access your Cultural Care account:

1. First enter the Cultural Care Login address or URL into the address bar of your browser:

http://match.culturalcare.com/

2. Then on the empty text field under EMAIL OR USERNAME, enter your Username or Email Address

3. Next on the empty text field under PASSWORD, enter your Password

4. Make sure you double check you credentials as most login pages are case-sensitive

5. Finally, click the LOGIN button to proceed to your account

 

 

Are you having trouble logging in?

If you're still having trouble logging in, you can follow these steps to retrieve or reset your USERNAME and PASSWORD.

1. Under the text field of the Password, click the link that says FORGOT YOUR PASSWORD? 

2. Then follow the instructions there and provide the needed information to retrieve or reset your Password. In this case, you will have to select an account type and provide your email address. 

3. Once you have provided the needed information, click on the RETRIEVE PASSWORD button to reset or retrieve your login credentials.

Are you still having trouble logging in? No problem, simply contact Cultural Care directly and get help with your Cultural Care Login:

Contact us

You can reach a representative through our toll-free number Monday through Friday from 7:30am to 5:30pm in all time zones. We also have staff available on Saturday from 10am to 4pm to assist families with matching needs and connect overseas calls. In the event of an emergency, you can always reach a member of staff 24 hours a day.

If you are a family:

To learn more about our program or if you are a current host family:

Toll Free: 1-800-333-6056
E-mail: aupair@culturalcare.com
Fax: 617-619-1101

Or contact the local representative in your community! Call us at 1-800-333-6056 for the name and phone number of your local childcare consultant (LCC).

If you are a current host family and you would like specific contact information for your LCC or program director, please log in to your Host Family Account.

If you are an au pair:

For the Au Pair Services Department (flights, insurance, extension and visa questions):

Toll Free: 1-800-448-5753
E-mail: aupair.operations@culturalcare.com

If you are a local childcare consultant (LCC):

Phone: 1-800-333-6056

Overseas phone (if you need to reach us while overseas): 617-619-2227
E-mail: aupair@culturalcare.com
Fax: 617-619-1101